Labor Day Closing
All Indianapolis Public Library locations with be closed on Sunday, August 31 and Monday, September 1 in observance of Labor Day, except for the InfoZone which will be open each day from 10am - 5pm.

Hotseat Internet Connections

A hotseat is a special outlet, also known as a data port, which allows you to connect a computer or laptop to the Internet via an Ethernet cable.

Information desk at Haughville Branch

At IndyPL, special hotseating ports have been installed in the Franklin Road, Haughville, Irvington, and Pike branch library buildings for your convenience. If you need help locating the ports, please ask a staff member for assistance.

For Internet access, your laptop must have an Ethernet card, an Ethernet cable (also known as a patch cable) and an Internet browser such as Internet Explorer.

If you only want electric support for your laptop, feel free to plug in at any outlet. If plugging into a surge protector, ensure the rocker switch is in the ON position.

Please note that this service is offered as a courtesy to patrons who have their own equipment.

Because of the vast array of wireless cards on the market, library staff will not be able to answer technical questions about your specific card configuration. The Library cannot guarantee that your equipment will work with the library's network and is not responsible for any changes you make to your computer's settings.

Connecting to a Hotseat Port

Follow these steps to connect to the internet through an IndyPL Hotseat Port:

  1. Plug in your laptop's power cord (if needed).
  2. Insert one end of the Ethernet cable into the network jack on your laptop, and insert the other end into the data port.
  3. Power on your laptop.
  4. Open your web browser.

In most cases you will not need to change the settings on your laptop to connect. However, if you are unable to connect immediately, see the tips listed under the Trouble Connecting section.

Please note that:

The library's wireless network is not secure and information sent from or to your laptop could be captured by anyone else with a wireless device and the appropriate software.

We recommend your laptop have the latest operating system service packs and anti-virus software before connecting to the internet.

Student at Franklin Road Branch

The tips provided assume a laptop running Windows 2000/XP or Mac OS X is being used.

Trouble Connecting?

Check that the network cable is secure.

Ensure the cable is fully inserted into the network jack on the back of the laptop and into the data port on the wall, floor, or table. Reboot the laptop and try again. If there is still no connection, try plugging the network cable into a different data port and reboot again.

Check your laptop's network TCP/IP settings.

In Windows 2000/XP, these settings can generally be accessed from the Control Panel under Network and/or Internet Connections > Wireless Network Connection. Find the properties for TCP/IP and ensure that Obtain an IP address automatically and Obtain a DNS server automatically are selected.

If using Mac OS X, go to the Apple menu and click System Preferences > Network. Find the TCP/IP settings. Configure IPv4 should be Using DHCP. Leave the DNS Servers and Search Domains boxes blank.

Check that your laptop has a valid IP address for the public network (10.4.x.x or 10.44.x.x).

To verify the IP address using Windows 2000/XP:

  1. Click Start > Run
  2. Type cmd and press Enter
  3. Type ipconfig and press Enter
  4. The IP address will appear
  5. The IP address should be 10.4.x.x 10.44.x.x.

If the IP address is different, try to reestablish a network connection:

  1. Type ipconfig/release
  2. Press Enter
  3. Type ipconfig/renew
  4. Press Enter
  5. The correct IP address should appear
  6. The IP address should be 10.4.x.x or 10.44.x.x.

For Mac OS X users:

From the Apple menu click System Preferences > Network > TCP/IP. If there are no numbers next to the IP address, subnet mask, and router or the IP address is not 10.4.x.x or 10.44.x.x, check the DHCP settings and verify that the SSID is public. You could also try clicking Renew DHCP Lease in Network Preferences.

Ensure your browser is not set to run through a proxy.

For example, the proxy settings in Internet Explorer are under Tools > Internet Options > Connections > LAN Settings.

Information Desk at Central Library

If using Mac OS X, go to the Apple menu and click System Preferences > Network > Proxies.

Ensure your browser is not configured to use a dial-up connection.

If it is, you will need to change your network or browser settings.

Are you unable to print?

Wireless printing is available for machines running Windows 2000/XP, Vista 32-bit, and Windows 7 as well as Intel-based MAC running 10.5 Leopard or 10.6 Snow Leopard. For more information, visit the IndyPL printing page.

Printing is not available via a wireless connection on any other systems. If you need to print, save the file to a floppy or USB device and use one of our public PCs to print.

If you were still unable to connect after trying these suggestions, you may need to contact the manufacturers of your hardware or software for assistance.