Planning Process and Input
The framework of the plan was based on a modified "quality of life model" adopted by, many U.S. communities for driving community sustainability. The journey of discovery began with a blank slate, and two vital questions: "What kind of city do we want Indianapolis to be?" and "What kind of Library do we need?"
To optimize our value to the community, we looked to its citizens to provide guidance in the formation of this strategic plan. We used an open, consensus-based process led by community committee members.
A community launch and a call to action began in July 2013 to help shape the future of IndyPL. Many Library users attended, providing input about the new direction that the Library should consider. That evening, Brian Payne, President and CEO of the Central Indiana Community Foundation, challenged the audience to think creatively about the Library and its future.
Throughout the Strategic Plan process, a Steering Committee of community leaders directed and supported the Strategic Plan process. Meanwhile, the Library facilitated nine Task Forces in the discussion of issues surrounding their assigned community concern resulting in nine comprehensive reports that pointed the Library toward the future.
In early 2014, public forums were held at every Library location. A preview of the Strategic Plan was available for consideration. Public comment was encouraged on the Library's website and every opinion was carefully considered as an addition to the plan. Community Feedback of Strategic Plan Draft - Executive Summary.
Library Staff Involvement
Library staff members were involved throughout the process. They provided valuable insight into the evolving usage patterns and preferences of Indianapolis residents. More than half of the Library's employees shared their ideas through participation in various Task Forces and during public and staff meetings.
Library Board of Trustees Participation
Throughout the planning process, the Library Board of Trustees met regularly to review the results. Some of the recommendations regarding accessibility and subsequent relocation of Library facilities sparked debate by the Library Board of Trustees, whose members are to be commended for their conscientious deliberation of all points of view.