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The essential Deming : leadership principles from the father of quality / by W. Edwards Deming ; edited by Joyce Nilsson Orsini.

Authors: Deming, W. Edwards (William Edwards), 1900-1993.
Call number: 658.562 DEM
Publisher: New York : McGraw-Hill, c2013.
Publication date: c2013.
Subject: Total quality management.
Leadership.
Industrial management.
Title: The essential Deming : leadership principles from the father of quality / by W. Edwards Deming ; edited by Joyce Nilsson Orsini.
Physical description: x, 326 p. : ill. ; 24 cm.
Contents note: The world is being ruined by best efforts (best efforts without guidance lead to failure) -- Quality is made in the boardroom (only top management can make the decisions necessary to assure quality) -- By what method? (how can we bring about improvement?) -- There is no such thing as instant pudding (deming's 14 points for management) -- A system must be managed (people are part of the system) -- There is no substitute for knowldege (information is not knowledge) -- Management is prediction (statistical thinking is required) -- What happened in Japan?
Biography note: Includes bibliographical references and index.
Added author: Orsini, Joyce Nilsson.
ISBN: 9780071790222 (alk. paper)
0071790225 (alk. paper)
LCCN: 2012032544
Url for this record: http://sherloc.imcpl.org/?itemid=|library/marc/dynix|1506300
Bib No.: 1506300

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Central Library Nonfiction, Adult - Non-Floating 658.562 DEM Checked out