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Performance metrics : the levers for process management / Duke Okes.

Authors: Okes, Duke, 1949-
Call number: 658.4013 OKE
Publication: Milwaukee, Wisconsin : ASQ Quality Press, [2013]
Publication date: [2013]
Subject: Performance -- Evaluation.
Performance technology.
Organizational effectiveness -- Evaluation.
Workflow -- Management.
Title: Performance metrics : the levers for process management / Duke Okes.
Physical description: xv, 106 pages : illustrations ; 24 cm
Biography note: Includes bibliographical references and index.
ISBN: 9780873898508 (alk. paper)
0873898508 (alk. paper)
LCCN: 2012044995
Url for this record: http://sherloc.imcpl.org/?itemid=|library/marc/dynix|1506298
Bib No.: 1506298

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Central Library Nonfiction, Adult - Non-Floating 658.4013 OKE Checked In