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Lean six sigma for hospitals : simple steps to fast, affordable, flawless healthcare / Jay Arthur.

Authors: Arthur, Jay, 1951-
Call number: 362.11068 ART
Publisher: New York : McGraw-Hill, [2011], ©2011.
Publication date: [2011], ©2011.
Subject: Hospitals -- Administration.
Organizational effectiveness.
Medical care -- Quality control.
Total quality management.
Title: Lean six sigma for hospitals : simple steps to fast, affordable, flawless healthcare / Jay Arthur.
Physical description: xx, 348 pages ; 23 cm
Contents note: Simple steps to a faster hospital -- Lean for acclerated patient flow -- Simple steps to a better hospital -- Reducing defects with six sigma -- Simple steps to a cheaper (more profitable) hospital -- Six sigma for hospitals -- Excel power tools for lean six sigma -- Is there an improvement project in my data? -- Sustaining improvement -- Laser-focused process innovation -- Statistical tools for lean six sigma -- Implementing lean six sigma in hospitals.
Summary note: "Lean Six Sigma for Hospitals explains how to use tested LSS methods and tools to achieve the goals of better, faster, and cheaper healthcare. These strategies follow the patient from the front door of the hospital or emergency room all the way through discharge, examining key aspects of patient flow and quality and also follow the trail of billing and collections to discover major leaks in cash flow. The book emphasizes both the clinical and operational sides, so the 'three demons of healthcare': delay, defects, and deviation, can be reduced"--Provided by publisher.
Biography note: Includes bibliographical references (pages 333-336) and index.
ISBN: 9780071753258 (pbk. : acid-free paper)
0071753257 (pbk. : acid-free paper)
LCCN: 2010050751
Url for this record: http://sherloc.imcpl.org/?itemid=|library/marc/dynix|1429127
Bib No.: 1429127

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Central Library Nonfiction, Adult - Non-Floating 362.11068 ART Item being held