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Healthcare kaizen : engaging front-line staff in sustainable continuous improvements / Mark Graban and Joseph E. Swartz ; foreword by Masaaki Imai ; Introduction by Norman Bodek.

Authors: Graban, Mark.
Call number: 362.1 GRA
Publisher: Boca Raton, FL : CRC Press, c2012.
Publication date: c2012.
Subject: Hospital care -- Quality control.
Medical personnel -- Training of -- Case studies.
Total quality management -- Case studies.
Title: Healthcare kaizen : engaging front-line staff in sustainable continuous improvements / Mark Graban and Joseph E. Swartz ; foreword by Masaaki Imai ; Introduction by Norman Bodek.
Physical description: xxix, 374 p. : ill. (chiefly col.) ; 28 cm.
Summary note: "This book focuses on daily continuous improvement, or kaizen, for healthcare professionals and organizations. It shares some mechanics for facilitating kaizen, but more importantly covers the management mindsets and philosophies required to make kaizen work effectively in a department or as an organization-wide program. All of the examples are real healthcare examples shared by Franciscan Alliance Health System and other leading organizations, with many color pictures and illustrations of kaizens. This book will be helpful to healthcare organizations that have embraced weeklong improvement events, but now want to move beyond just doing events into a more complete lean management system"--Provided by publisher.
Biography note: Includes bibliographical references and index.
Added author: Swartz, Joseph E.
ISBN: 9781439872963 (pbk. : alk. paper)
1439872961 (pbk. : alk. paper)
LCCN: 2012010144
Url for this record: http://sherloc.imcpl.org/?itemid=|library/marc/dynix|1429125
Bib No.: 1429125

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Central Library Nonfiction, Adult - Non-Floating 362.1 GRA Item being held