|
Using ISO 9001 in healthcare : applications for quality systems, performance improvement, clinical integration, and accreditation / James M. Levett, Robert G. Burney. |
| Authors: | Levett, James M., 1949- |
| Call number: | 362.1068 LEV |
| Publisher: | Milwaukee, WI : ASQ Quality Press, c2011. |
| Publication date: | c2011. |
| Subject: |
Medical care -- Standards.
Medical care -- Quality control. Total quality management. |
| Title: | Using ISO 9001 in healthcare : applications for quality systems, performance improvement, clinical integration, and accreditation / James M. Levett, Robert G. Burney. |
| Physical description: | xxii, 120 p. : ill. ; 24 cm. |
| Contents note: | Quality management systems in healthcare : what are they and why are they useful? -- Background and introduction to the ISO family of standards -- Practical aspects of setting up a quality management system : how-to-do-it -- ISO and the culture of a healthcare organization -- Incorporating quality tools and techniques -- Clinical integration as facilitated by a quality management system -- Using ISO 9001 as the foundation for a performance improvement system -- Experience with ISO 9001 in a multi-specialty clinic -- ISO 9001 at the state department -- Experience with ISO 9001 in healthcare organizations -- Utilization of ISO 9001 concepts in the community setting : HIEs, PSOs, and ACOs. |
| Biography note: | Includes bibliographical references and index. |
| Added author: |
Burney, Robert G., 1936-
American Society for Quality. |
| ISBN: | 9780873898089 (alk. paper) 0873898087 (alk. paper) |
| LCCN: | 2011012884 |
| Url for this record: | http://sherloc.imcpl.org/?itemid=|library/marc/dynix|1369227 |
| Bib No.: | 1369227 |