Receive Text Messages from the Indy Library!
August 28, 2014
As the latest innovation to meet current patron demand, text messaging is now available from The Indianapolis Public Library as a way to receive important notices on personal account activity.
Four types of messages are available from the Library. Pre-Overdue Notice text messages are sent the day before a Library item becomes due. Overdue Notice text messages are sent seven days after an item becomes overdue (three days for DVDs) and again two weeks after the first overdue text is sent, if the item is still overdue. If an item is not returned after the second text, its cost will be charged to a patron’s account. A Hold Notice text message is sent when a requested item becomes available for pickup. Finally, a General Notice text message may occasionally be sent when the Library needs to contact an individual concerning a specific situation, such as when someone leaves a Library card behind during a recent visit.
To sign up for text messaging, patrons should go online at www.indypl.org and select the Text Message Notices tab in My Account. They can then enter their 10-digit, text-enabled phone number and choose which types of texts they wish to receive. They can sign up for up to three text-enabled phones. Changing text messaging preferences is easy by returning to the original tab.
Standard text messaging rates may apply, and text messages do not stop other notification methods, such as email and phone notifications patrons may already receive.
Text messaging is another example of how the Indy Library is evolving to meet patrons where they are in their lives today, in this case adapting its outreach to accommodate mobile users.