E-Book Helpline Available at Indy Library!
December 20, 2012
Those who receive new eReaders for the holidays can receive free help with using their digital devices and downloading materials on The Indianapolis Public Library's "Call-a-Tinker" helpline, beginning Wednesday, December 26 and continuing through Saturday, February 2.
Individuals can call 275-4500 between 1-5 p.m. any day of the week to speak with an Indy Library eReader expert who can answer questions about setting up an iPad, Kindle, Nook, Nexus or other device. Experts also can explain how to download from the Library's collection of nearly 40,000 free eBooks, audiobooks and digital music.
Another way to learn about an eReader is to visit Central Library downtown during the same hours and receive free personalized assistance from an eReader expert. This Tinker Station is located in the Atrium at the Information Desk.
Throughout January, the Library's "eBook Tinker Stations" are also available at the Franklin Road Branch (5550 S. Franklin Road), Glendale Branch (6101 N. Keystone Avenue), the InfoZone (located within The Children's Museum at 3000 N. Meridian Street), Irvington Branch (5625 E. Washington Street), Lawrence Branch (7898 N. Hague Road), Nora Branch (8625 N. Guilford Avenue), Pike Branch (6525 Zionsville Road), Southport Branch (2630 E. Stop 11 Road), Warren Branch, (9701 E. 21st Street), and Wayne Branch (198 S. Girls School Road). Patrons can drop in anytime during scheduled two-hour sessions to receive informal, personalized instruction on eReaders and downloading free materials from the Library's collection.
The Library is responding to the growing patron demand for eBooks. Through November 2012, patrons have downloaded 439,824 eBooks, audiobooks and digital music from the Library's collection, compared to 222,731 for all of 2011.